Frequently Asked Questions
FAQ
What should I do if my projector arrives damaged?
What should I do if my projector arrives damaged?
Please contact us within 7 days of delivery with your order number and clear photos or videos of the damage. We will arrange a replacement or refund as quickly as possible.
How can I track my order?
How can I track my order?
Once your order ships, you will receive a tracking email with your tracking number. You can also use the Track Your Order page on our website to check your delivery status anytime.
How long does shipping take?
How long does shipping take?
Orders are usually processed within 1β3 business days. Estimated delivery time is 7β15 business days depending on your location and carrier conditions.
How long can I leave it on?
How long can I leave it on?
The Star Projector is designed for extended use. However, we recommend turning it off when not in use or when leaving the room unattended to preserve the LED lifespan and save energy.
Can I use it as a night light?
Can I use it as a night light?
Absolutely. The soft warm glow mode makes it an ideal night light for bedrooms, nurseries, or any space where you want a calm, soothing atmosphere without harsh lighting.
What room size does it work best in?
What room size does it work best in?
The Star Projector works best in small to medium-sized rooms (up to approximately 20β30 square meters). For the best effect, use it in a darkened room and place it on a nightstand or flat surface pointing toward the ceiling.
Is it safe to use around children?
Is it safe to use around children?
Yes. The Star Projector uses a low-heat LED light source and operates at a safe USB voltage. It has no sharp edges and is designed for home use. Adult supervision is recommended for young children.
Can I adjust the focus of the projection?
Can I adjust the focus of the projection?
Yes. The Star Projector has an adjustable focus ring that lets you control the sharpness of the projected image. Rotate it to get a crisp, detailed projection or a soft dreamy glow depending on your preference.
How do I power the Star Projector?
How do I power the Star Projector?
The Star Projector is USB powered. It comes with a USB cable that connects to any standard USB adapter, power bank, or USB port. No batteries required.
How many projection discs are included?
How many projection discs are included?
The Star Projector comes with 10 interchangeable projection discs, each featuring a different design β including star maps, constellation patterns, galaxy scenes, and more. Simply swap discs to change the mood.
What are the two projection modes?
What are the two projection modes?
The Star Projector features two modes: a soft ambient glow mode for a warm, relaxing atmosphere, and a full projection mode that displays detailed star constellations and galaxy imagery on your ceiling and walls.
How does the Star Projector work?
How does the Star Projector work?
Simply plug it in via USB, insert one of the 10 included projection discs, and turn it on. The projector shines light through the disc to cast beautiful star and constellation patterns across your room. Use the adjustable focus ring to sharpen or soften the projection.
What is the MODTENNβ’ Star Projector?
What is the MODTENNβ’ Star Projector?
The MODTENNβ’ Star Projector is a home galaxy projector that transforms any room into a peaceful night sky. It projects stunning star constellations and galaxy patterns onto your ceiling and walls, perfect for relaxation, sleep, and ambiance.