Contact Us

Thank you for visiting ModTenn. We're here to help with questions about your order, shipping, returns, product use, payment, or anything else related to your shopping experience.

Customer Support

Email:
support@modtenn.com

Business Hours:
Monday – Friday, 9:00 AM – 6:00 PM

We usually respond within 24–48 business hours. Response times may be slightly longer during weekends, holidays, or high-volume periods.

Company Information

Brand Name:
ModTenn

Website:
https://modtenn.com

Business Address:
Xintang Town, Zengcheng District, Guangzhou City

Phone:
+8618070667644

How We Can Help

Please contact us if you need help with:

• Order status
• Shipping updates
• Tracking information
• Address changes
• Product questions
• Return or refund requests
• Payment questions
• Damaged or incorrect items
• General customer support

For Order-Related Questions

To help us assist you faster, please include:

• Your order number
• The email address used at checkout
• A clear description of your question or issue
• Photos or videos if your item arrived damaged, defective, or incorrect

Important Notes

• If your order has not yet been shipped, we will do our best to help update your order details.
• If your order has already been shipped, we may not be able to change the shipping address, but we will still help you contact the carrier or provide available support.
• For returns or refunds, please contact us before sending any item back. We will provide return instructions after reviewing your request.

Contact Email:
support@modtenn.com

Last Updated:
May 21, 2026